University closed – Friday, Jan. 19

Due to the anticipated significant winter storm expected for the Akron area overnight and into tomorrow, all University of Akron campuses will be closed on Friday, Jan. 19.

All classes and labs are canceled.

See complete details.

Troubleshooting MFA for Apple Products

After enrolling in Multi-Factor Authentication (MFA), you may experience issues with your native mail client. The University of Akron supported email client is the Outlook application however, these instructions have been provided as a courtesy to address common issues.

Below are the steps to re-configure Apple iPhone's Mail application and Apple macOS's Mail Application.

iPhone Mail Reconfiguration

Step 1: Select "Settings".

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Step 2: Select "Mail".

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Step 3: Select "Accounts".

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Step 4: Select your Exchange account, then "Delete Account".

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Step 5: Select "Add Account".

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Step 6: Select "Microsoft Exchange".

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Step 7: Enter your email address and select "Next".

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Step 8: Select "Sign In".

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Step 9: Enter your password and select "Sign in".

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Step 10: Select "Save".

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macOS Mail Reconfiguration

Step 1: Select "Mail".

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Step 2: Select "Exchange" then click the "-" symbol below.

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Step 3: Select "Internet Accounts".

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Step 4: Select "Exchange" then click the "-" symbol below.

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Step 5: Select "OK".

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Step 6: Select the "+" symbol below.

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Step 7: Select "Exchange" then click "Continue".

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Step 8: Enter your email address and select "Sign In".

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Step 9: Select "Sign In".

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Step 10: Enter your password then select "Sign in".

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Step 11: Approve the sign in request.

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Step 12: Select "Done".

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Additional Assistance

If the steps above did not remedy the issue or you require further assistance, please send a request to the Information Security Team at security@uakron.edu.